Customer Analytics

DATA ANALYSIS & MODELING SERVICES : Customer Analytics




Customer Analytics and Intelligence helps organizations understand their customers, reduce attrition, increase loyalty, enhance customer life time value and maximizes profitability

YESQL offers impact based Customer Data Analytics and Intelligence outsourcing services to organizations globally helping them enhance customer engagement and experience leading to increased customer retention, loyalty and adoption. Our result oriented Customer Data Analytics and Intelligence outsourcing services help organizations have a clear and precise understanding of their customer base and their changing demands and expectations leading to improved customer acquisition, retention, loyalty and life time value.

Customer analytics insights backed by high quality predictive models takes customer engagement to a whole new level by influencing their next set of actions that has a positive reflection on business performance. First thing in business is to understand your customers. The customer is always right. Decision makers understand this but fail to implement a integrated customer experience strategy leading to high customer attrition and diminishing profitability. YESQL helps organizations leverage analytics to answer these key questions : What happened, Why it happened, What will happen next and What action to take to get the best outcome.

DATA DOESN'T SPEAK FOR ITSELF. WE ARE THE PEOPLE WHO BRING DATA TO LIFE.

:: Who are my best customers?

:: What will they buy next?

:: How do I find more like them?

:: Which customers will leave?

CUSTOMER ANALYTICS

:: Campaign Design & Tracking

:: Customer Segmentation

:: Life Time Value Modeling

:: Propensity Modeling

:: Customer Churn Analytics

:: Customer Loyalty Analytics

:: Customer Satisfaction Analysis

:: Spend Optimization Analytics

:: Retention Prediction scorecards

:: Revival Scorecards

:: Churn prediction modeling

:: Market Basket Analysis

:: Cross sell- Up sell

:: New/Inline product Forecasts

:: Cross Channel Effectiveness

:: Demand & Sales Forecasts

:: Daily Summaries

:: MIS & Dashboards

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